QMS Auditor/Lead Auditor Course: ISO9001:2015
Course Prerequisites
- Please note that this course has the following prerequisites which must be completed before it can be accessed
About This Course
This course covers the process approach to quality management systems and auditing, the eight quality management principles, the requirements of ISO 9001 (and guidance in the accompanying document 9004), and how to plan, complete and report the audit of an entire quality management system. This course includes a 2-hour written examination.
Learning Objectives
- To explain the purposes and business benefits of a quality management system, quality management system standards, management system audits and third-party certification
- To explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001 To Understand the concept of Risk-based thinking
- To learn the skills necessary to implement & audit a complete QMS against the ISO standards
- To explain the role of an auditor to plan, conduct, report and follow up a quality management system audit Plan, conduct, report and follow-up an audit of a QMS to establish conformity or otherwise with ISO 9001, and in accordance with ISO 19011.
Learning Objectives
Understand the purpose and business benefits of a Quality Management System (QMS)
Interpret the requirements of ISO 9001:2015
Apply risk-based thinking in business processes
Plan, conduct, report, and follow up on audits
Identify non-conformities and recommend corrective actions
Understand the roles and responsibilities of a Lead Auditor
Audit organizations using ISO 19011 guidelines
Improve operational efficiency through process auditing
Evaluate compliance and readiness for certification audits
Communicate audit findings professionally and effectively
Material Includes
- Presentations
- Documents
Requirements
- Participants are expected to have a basic understanding of workplace operations or business processes, with an interest in Quality Management Systems and ISO standards. Prior experience in QA/QC, operations, compliance, or management is an added advantage but not compulsory. All participants are required to attend all sessions, participate actively in class activities and practical exercises, and complete the course assessment.
Target Audience
- Quality Assurance (QA) professionals
- Quality Control (QC) officers
- Internal auditors
- Compliance officers
- Operations managers and supervisors
- HR professionals involved in systems/processes
- Quality managers and team leads
- QMS consultants
- Engineers and technical professionals
- Business owners seeking ISO certification
- Graduates looking to enter the quality management field
- Anyone aiming to become a certified Lead Auditor
Curriculum
53 Lessons7h 30m
Module 1: The Purpose and Benefits of a Quality Management System
The adoption of the Annex SL format for ISO management system standards recognises that a common format offers advantages to the user community, and there has been, for some time, a growing demand that, so far as is possible, the ISO management system standards have similar structures.
Lesson 1: Introduction to Quality Management System
Lesson 2: Purpose and Benefits of a QMS
Lesson 3: PDCA Methodology
Lesson 4: QMS Terminologies
Lesson 5: Process Approach
Lesson 6: Risk-Based Thinking
Lesson 7: Seven Quality Management Principles
Lesson 8: Module Summary
Learning Activity 1
Learning Activity 2
Module 2: ISO 9000 Series Standards
The ISO 9000 series is a set of international standards that guide organisations in establishing, implementing, and improving a Quality Management System (QMS).
Module 3: ISO 9001:2015 Requirements
ISO 9001:2015 is the international standard that specifies the requirements for a Quality Management System (QMS).
Module 4: Auditing Fundamentals
A systematic, independent, and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled
Module 5: Auditing Process
The auditing process is a structured approach used to plan, conduct, and manage audits effectively.
Module 6: Auditor Competency
Auditor competency refers to the knowledge, skills, and personal attributes required for an auditor to perform audits effectively and reliably.
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